We require a 48-hour (2-day) notice for cancellations and rescheduling of tours. We will work with you to reschedule another more appropriate date. Under 48 hours, changing the reservation day or time will incur a fee, 25% of the total tour bill. If you need to cancel entirely, we will provide a full refund with a 48-hour (2-day) notice. If you are late for your tour or do not show up, you will not be refunded. As a company, we will have incurred all the same expenses and may have turned away other guests who wanted your spot. Plan well in advance for traffic and transportation schedules.
Weather Policy: ATV tours depart and continue in all conditions. There are multiple microclimates in the Denali region, making it difficult to predict the weather on any given day. Weather changes quickly so it’s best to be prepared for everything!